Technology & Security Solutions
Proactive cybersecurity services, vCIO guidance, and IT consulting for small and mid-sized businesses across Buffalo and Western New York.
At CTBK Technology and Security Solutions, we understand that small and mid-sized businesses face unique challenges when it comes to managing their IT infrastructure.
We offer our clients fractionalized Chief Information Officers (CIO) solutions to help assess their IT needs and develop strategies for meeting those needs.
We also offer cybersecurity assessments and remediation services to help our clients understand their cybersecurity posture and measure their compliance with regulations.
CTBK Technology and Security Solutions was founded in 2023, as part of a merger between CTBK Advisory Services and Jerry Hickson.
Industries We Serve:
vCIO Services
A virtual CIO brings executive-level technology leadership to your organization without the cost of a full-time hire. As part of our broader IT consulting for small businesses and cybersecurity services, we help align your technology investments with your business strategy, improving efficiency, reducing risk, and building a foundation for long-term growth.
A sampling of the services offered are:
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Technology Strategy and Planning
We partner with leadership teams to develop multi-year technology roadmaps that align IT investments with business goals. Our IT consulting for small businesses ensures your technology strategy supports scalability, efficiency, and long-term growth.
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IT Budgeting and Forecasting
We create data-driven technology budgets that connect spending to strategic priorities, helping you control costs while maximizing ROI. Our approach ensures your IT investments support both operational needs and future innovation.
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Vendor Management
We identify, evaluate, and manage technology vendors and contracts on your behalf, ensuring you receive the best value, performance, and security. From software providers to infrastructure partners, we streamline vendor relationships to reduce risk and improve outcomes.
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Cybersecurity
Our team develops and implements a comprehensive cybersecurity framework, including policies, employee training, and continuous monitoring. Through proactive cybersecurity services, cybersecurity risk assessments, and penetration testing, we help protect your business from evolving threats.
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Business Continuity Planning
We design IT disaster recovery, data backup, and business continuity strategies that keep your operations running during disruptions. Our solutions minimize downtime, protect critical data, and ensure your business can recover quickly from cyber incidents or system failures.
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IT Infrastructure and Architecture
We assess your current IT environment and recommend secure, scalable infrastructure improvements. From cloud optimization to network design, our IT consulting services ensure your technology supports performance, compliance, and growth.
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Project Management
We lead IT projects from initial scoping and design through implementation and ongoing support. Whether deploying new systems, enhancing cybersecurity, or supporting compliance initiatives like HIPAA, we ensure projects are delivered on time, on budget, and aligned with your business objectives.
Cybersecurity Risk Analysis
Cyber threats are increasing in both frequency and sophistication and for small and mid-sized businesses, the cost of a data breach or ransomware attack can be significant. At CTBK, our cybersecurity services help organizations identify vulnerabilities, conduct thorough cybersecurity risk assessments, and implement solutions that reduce risk and strengthen overall security posture.
From proactive monitoring to penetration testing and compliance support, our team helps businesses close security gaps while aligning with evolving regulatory requirements, including HIPAA compliance and industry-specific standards.
We support organizations across professional services, manufacturing, insurance, education technology, construction, real estate, and automotive dealerships—industries where cybersecurity, data protection, and regulatory compliance are critical to maintaining trust and operational continuity.
A sampling of the services offered are:
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Vulnerability Assessments (Internal and External Network)
Comprehensive vulnerability scanning of networks, systems, and applications to identify security gaps before they can be exploited. Our cybersecurity risk assessments provide clear, actionable insights to strengthen your overall security posture.
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Penetration Testing (Internal and External Network)
Real world simulated cyberattacks designed to evaluate how your defenses perform under pressure. Our penetration testing services help uncover hidden vulnerabilities and validate the effectiveness of your existing cybersecurity controls.
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Risk Assessments
In-depth analysis of potential cyber threats prioritized based on likelihood and business impact. We help organizations understand risk exposure and implement strategies to reduce vulnerabilities and protect critical assets
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Compliance Assessments
Detailed evaluations to ensure alignment with key regulatory frameworks, including the NY SHIELD Act, HIPAA compliance, EdLaw 2-d, NY DFS Cybersecurity Regulation, and NIST standards. We help businesses meet compliance requirements while improving overall data protection.
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Security Program Development
Design and implementation of comprehensive cybersecurity programs, including policies, procedures, and employee training, tailored to your organization’s risk profile and industry requirements..
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Incident Response Planning
Development of structured incident response plans and breach response playbooks to ensure your organization can act quickly and effectively in the event of a cybersecurity incident or ransomware attack.
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Security Awareness Training
Ongoing employee cybersecurity training focused on phishing prevention, password security, social engineering awareness, and safe online practices, reducing human risk, one of the leading causes of breaches.
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Ongoing Monitoring and Maintenance
Continuous cybersecurity monitoring and system maintenance to detect threats in real time, maintain compliance, and ensure your security strategy evolves alongside emerging risks.
IT Services
At CTBK Tech & Security, we offer tailored IT consulting services for small to medium-sized businesses, including hourly support, backup solutions, patch management, endpoint monitoring, and budgeted IT support. Our expert team ensures your IT systems are secure, efficient, and cost-effective, so you can focus on growth.
Explore Our IT Support, Infrastructure, and Cybersecurity Services:
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Flexible Hourly Support Services
On demand remote and on-site IT support for troubleshooting, technical guidance, and day-to-day assistance. Our IT consulting for small businesses ensures you have expert help when you need it—without long-term commitments.
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Infrastructure Services
End-to-end management of cloud environments, business networks, firewalls, LAN infrastructure, and security systems. We design and maintain secure, scalable IT environments that support performance, compliance, and growth.
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Data Backup and Recovery Services
Comprehensive data backup solutions designed to protect against hardware failure, cyberattacks, and accidental data loss. Our cybersecurity services ensure your business can quickly recover and maintain continuity.
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Patch Management & System Monitoring
Proactive system monitoring and timely application of software updates and operating system patches to reduce vulnerabilities. We help protect your systems from emerging cyber threats while maintaining optimal performance.
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Budgeted IT Support
Our budgeted IT support services provide a cost-effective solution for small to medium-sized businesses looking to maintain reliable IT operations without breaking the bank. With a predictable monthly fee, you gain access to a dedicated team of IT professionals who handle everything from routine maintenance and troubleshooting to system upgrades and strategic planning. This ensures that your IT needs are met consistently and efficiently, allowing you to focus on growing your business while keeping your technology costs under control.